Axialoop AI Customer Service Agent is an AI chatbot for Italian SMEs that automatically resolves 60-80% of requests via web, WhatsApp, and email. Setup from €990.
Does Your Team Answer the Same Questions
50 Times a Day?
Multichannel AI chatbot: web, WhatsApp, email. Trained on your data, in your brand’s voice. Responses in 30 seconds, 24/7.
60-80%
requests resolved automatically
30 sec
average response time
24/7
availability across all channels
The chatbot handles 70% of our customer questions automatically. The team now focuses only on complex cases.
— Luca Ferretti, Fashion E-commerce, 8 employees,
Three Steps to Automate Customer Support
We Train the AI
We analyze your FAQs, historical emails and company documents. The AI learns your language, products and policies in 2 weeks.
We Connect the Channels
We integrate the chatbot on your website, WhatsApp Business and email. Plug-and-play setup without changing your tech stack.
Your Team Focuses on What Matters
Simple requests are handled by AI. Your team receives only complex cases, escalations and commercial opportunities.
Customer Support Costs More Than You Think
Repetitive Requests
20-30 identical questions every day. Hours, prices, availability, order status. Always the same.
Response Time: 24-48h
The customer waits. The competitor responds first. The contract goes to whoever arrives second.
1-2 People Absorbed
€35-50K/year in salaries dedicated to answering questions that AI handles in 30 seconds.
Calculate How Much You’re Losing Each Month
Discover the hidden cost of manual support and the real savings with AI
From 48h to 30 Seconds: Fashion E-commerce
Sector
Fashion E-commerce — 8 employees
Problem
The support team handled 60-70 requests/day, 80% repetitive questions about sizes, shipping and returns. Response times had extended to 24-48h, with 3 negative reviews in one month.
Solution
AI chatbot trained on 200+ FAQs, return policies and product catalog. Integrated on web and WhatsApp Business. Automatic escalation to team for complex cases.
Technologies
Setup Time
3 weeks
Before
- 60-70 requests/day handled manually
- Response times 24-48h
- 2 people dedicated to support
- Negative reviews for slow responses
After
- 72% of requests handled by AI automatically
- Response in 30 seconds, 24/7
- Team handles only escalations and sales
- NPS increased by 18 points
Clear Investment, Measurable ROI
Setup
From €990
- Analysis and collection of existing FAQs
- AI training on company data
- Web + WhatsApp + email integration
- Testing and pre-launch optimization
- Team training (1h)
One-time, all included
Monthly Retainer
From €350/month
- Conversation and performance monitoring
- Continuous knowledge base updates
- Monthly report with key metrics
- FAQ expansion and new flows
- Priority support within 24h
Cancel anytime
Guarantee If after 60 days the AI doesn’t handle at least 50% of requests, we work for free until it does.
Frequently Asked Questions
Stop Answering The Same Questions
Book a 30-minute demo. We’ll show you how AI handles typical requests for your sector — live.
Setup in 3 weeks · Cancel anytime · Guaranteed ROI
Solo 3 slot disponibili questa settimana | Rispondiamo entro 24h
Garanzia Risultati: se non vedi miglioramenti misurabili in 90 giorni, il 4° mese di retainer è gratuito. Zero rischi.
Finalmente un partner che parla di numeri, non di buzzword. I risultati si vedono dal primo mese.
— Titolare, Real Casa S.p.a.,
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